Miles Anthony Smith's Resume (Last updated September 25th 2009)

Miles' specialties:

1. Leading sales and profit increases at small to mid-size companies through strategic planning.

2. "Business Process Improvement" consultant (or employee)...my expertise is in helping companies grow or sustain growth by analyzing and making business processes/procedures more efficient. Experience in the dermatology/medical/healthcare & consumer goods fields.

3. General Management/People Management/Team Building; specifically, I have hands-on experience in Managing GROWTH, Company Turnarounds, Marketing, Projects, Corporate Finances, Product Development, and Relationships with Clients, Directors, Shareholders, Vendors and/or Partners.

Miles is ENERGIZED by:

1. Refining, Advising & Implementing Creative Marketing, Growth, New Strategy, Cost Saving, and/or other efficiency Solutions for Businesses that results in some exchange of a product/service for money. Saving money, increasing profitability, or increasing revenue/selling more product is a vital part of this process.

2. Empathizing/Engaging/Winning Trust & Influence with clients, shareholders, and friends (1 on 1, face to face)

Miles has EXPERIENCE in:

STRATEGIC & FINANCIAL TURNAROUND MANAGEMENT:

• Returned company to the highest level of profitability with merely 25% of the previous highest revenue volume.
  

• Crisis Budgeting
  

• Increased ROS from -10% to +27%.
  

• Increased cash position by 900% during tenure at Plymouth, in a declining market.
  

• Reduced inventory by 59% to a more efficient level all while maintaining zero "out of stock" items.
  

• Ability to quickly shift gears to a radically different business model and new markets as it was warranted.
  

NEW GROWTH / BUSINESS DEVELOPMENT:

• Built employee trust early on and later relied on that trust to quickly shift gears to a radically different business model and new markets as it was warranted.
  

• Defined optimal pricing structure and product profitability in new product launch of Acunol®, and Eczemol®.
  

• Know how to manage a project from start to finish and "move the ball across the goal line".
  

• Took over and strengthened supplier oversight (a deficient area in a company)
  

• Proven ability to lead, manage tight deadlines, work under intense pressure, and make difficult decisions quickly.
  

MARKETING/BRAND MANAGEMENT:

• Successfully conducted several public relations campaigns for Acunol®, Eczemol®, and Psorizide® Forte.
  

• Enjoy relational selling/managing relationships with clients, shareholders, vendors, and/or partners.
  

• Experienced in relating to consumers using the following advertising/marketing venues: radio, infomercial, print, website, internet keyword search marketing, and SEO (search engine optimization).
  

• Attended half a dozen trade shows each year and knowledgeable in the selection thereof.
  

• Skilled at winning trust which enabled better retail trade channel relationships and negotiations with retail channel Buyers/Category Managers (Target, Walgreen's, Rite Aid, Brooks/Eckerd, and USA Drug)

Motivating the team of employees towards a common goal.

Viewing the organization from a global perspective...financials, human resources, operations, marketing, sales, and the different types of events we present (live, video presenter, and corporate/speaking engagements) and make bigger picture changes and implementations to move the company toward its ultimate goal of affecting and saving more marriages while increasing profitability. Also responsible for the annual company budgeting process, from gathering the info and numbers from others to recommending changes and strategies for the coming year.

Accomplishments under my leadership:

• Launched 8 new quality products to date, which has increased our product offerings by 60%.
  

• Increased overall product sales per person at events by 15% using bundling pricing strategies.
  

• Renegotiated contract with distributor resulting in an increase in revenue of $100k per year.
  

• Added new product suppliers which resulted in a 35% reduction in COGS.
  

• Increased monthly web revenue since Jan. 2009 by 15%.

• This full-time job was concurrent with starting and completing a Master's degree in Business Administration.
  

• Drive growth & change initiatives (Strategic Planning)
  

o Identified ideas for new products to fuel organic company growth and create strategy to achieve new growth.
o Shifted gears to radically different business model and new market to grow profitability.
o Named & launched 2 new Rx products. (Eczemol�® & Acunolâ�¢)
o Approved pricing structure of new products.
o Cut underperforming products or sought divestiture options.

• Responsible for day to day operations (business processes) of the company.
  

o Oversaw full business entity with full P&L and "Annual Report" responsibility.
o Created strategy for and organized efficient supply chain, including contract manufacturing, shipping/logistics, and distribution.
o In charge of annual budgeting.
o Monitored and complied with government regulatory environment, FDA.
o Accountable for meeting short and long term goals of the company.
o Recruited, hired, and managed staff of a growing company
o Responsible for chairing annual shareholder's meeting (300 shareholders).

SysPro (an ERP/Enterprise Resource Planning software package)
StockTrack (shareholder management software)
DI Central (EDI/Electronic Data Interchange software)
TypePad (blogging software)
MS Office (proficient in Word, PowerPoint, Access, and Excel, including using solver, goal seek, and more complex spreadsheet functions)

growth, budget crisis, business process consultant, marketing, advertising, business manager, project manager, consumer goods, product development, project management, business development, shareholder relations, negotiating licensing and other agreements, retail trade channel, niche brand marketing, brand management, strategy, strategic vision casting, consulting